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How To Order |
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To order your stepping stone, you can phone us at the number listed below, or email us at sales@glass-stones.com. You can also snail mail us at the address below, but why would you want to slow things down that much? The fastest way, however, is to email us and include your phone number(s), and we will return your call as soon as possible. Our Customer Service Policy: We try to treat everyone as a special, valued customer, so we want to talk to you to make sure that you are getting exactly what you want. Personal voice contact can never be replaced in this regard. We understand, encourage, use and applaud technology, but we also will never relinquish our responsibility to treat you as an important person, which the indiscriminate and often inappropriate overuse of technology just for technology's sake often causes.
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We are a home-based business, so we may not always be available to immediately take your call during the above hours if we are away from home. Please try again during any reasonable hours (Pacific Time), 7 days a week, or send us an email with your telephone number(s) and we will return your call as soon as possible. We will not insult you by forcing you to spend your long distance time and dollars dealing with voice mail, voice menus, or answering machines. We know that you want to talk to us, not a machine.
Note: While we accept Visa & MasterCard (we also take checks, of course. Sorry, no CODs), we will never accept them via the 'net (unless encrypted in a PGP-encrypted and signed document from a user with their public key listed in a public keyserver) - they are unsecure, even through supposedly "secure" transactions, no matter what others may tell you.
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Our Privacy Policy:We will never, under any circumstances short of legal compulsion, sell, rent, loan, give or otherwise distribute any personal information (including email addresses) without your prior consent. Period. We hate spam. Spam is theft by the spammer of resources that YOU pay for. Wearing another hat on the internet, we also run www.stopspam.org, and are currently one of usenet's top 5 spam cancelers in the world, and are highly active in fighting unsolicited commercial email as well. Therefore, we know how much you hate spam, too. We will never contribute to it, nor will we ever do business with those who spam. Our incoming mail system is protected by the following services: If your ISP does not subscribe to these services, you are getting more junk mail than you would if they did. Ask them to subscribe, or install your own subscription via procmail with the information at the SpamDunk Project. |
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